Position Summary:

We offer an internship position as Order Desk Officer (f/m/x) for the duration of 12 months with immediate effect or by arrangement.

The purpose of this position is to oversee the entire order management process. Starting from order creation to order processing to ensure performance within the supply chain. 

Role and Responsibilities:

• support in overall order desk management (order desk inbox management etc.)
• manage ongoing customer correspondence (processing of customer complaints, tracking of shipment date information and possible delays) independently
• analyze customer reports (customer orders as well as ongoing processing of customer orders)
• coordinate deliveries with interfaces to our internal departments
• support the supply chain management department regarding storage products
• create warranty extensions plus debit and credit memos

Skills and Qualifications:

• already have completed university / basic commercial training or similar
• provide good MS Office skills, especially Excel (S-reference, pivot, etc.)
• have excellent German plus good written and spoken English skills
• ideally have SAP knowledge
• work solution-oriented as well as very precise and reliable
• are able to work in a team and have experience within an international environment

In our pursuit of excellence, Samsung is continuously looking for dynamic individuals. Become a part of Samsung and let your potential soar.We are offering a dynamic and international working environment with many opportunities for career development.

Are you interested? We look forward to receiving your application in English!

For this position, we only consider direct applications.