Webseite Basel Institute on Governance
ICT Officer 50%
We are looking for an experienced, self-motivated and proactive IT professional who is keen to act as the go-to-person for all Information and Communication Technology (ICT) matters at the Basel Institute. S/he will be responsible for the maintenance of the Institute’s ICT infrastructure and all regular and ad hoc in-house ICT support services as required by the Basel Institute’s daily business operations. As part of the Basel Institute’s team of IT specialists, the post holder will report directly to the Team Leader IT and eLearning.
Monitor and maintain computer systems and networks (servers, clients, printers, LAN/WLAN, landline and mobile telephone)
Needs assessment for new ICT equipment and procurement thereof as required
Install and configure computer hardware, operating systems and applications
Troubleshoot system and network problems, diagnosing and solving hardware and software failures
Manage and support roll-out of new ICT tools and applications
Set up new user accounts and profiles and deal with password issues
Provide regular and ad hoc 1st level IT support service to staff at headquarters and in the field
Develop and carry out in-house IT training sessions for staff on use of Microsoft Office software (Excel, Word, PowerPoint) and other ICT tools and/or applications of the Institute
Oversee and keep track of the Institute’s ICT inventory, including relevant record keeping
Provide support in devising the ICT annual budget
Act as the contact point for the Institute’s external ICT service providers (Xerox, UPC, Swisscom, etc.)
1 to 2 years of experience in server administration and maintenance (Linux, Samba, LDAP, VPN, ownCloud, KVM)
1 to 2 years of experience in providing ICT 1st level support for Mac and Windows systems as well as mobile devices (iOS, Android)
Solid knowledge of and skills in the use of office software (Microsoft Office, Adobe Acrobat, Google Apps for Business)
Ideally fluent, or at a minimum good knowledge of English (written and spoken). Working knowledge in another major language (German, Spanish, French, Portuguese, Russian) is an advantage. The working language of the Institute is English.
Strong interpersonal, organisational and self-motivational skills
Motivation to work in a multi-cultural setting and interest to support a good cause are an advantage
We offer an interesting and rewarding working environment with a proactive, dynamic and international team spirit. The work is both routine and varied and offers scope for initiative and innovation. The salary is competitive.
Please send your written application (CV, letter of motivation, reference letters and contact details of three professional references; all documents merged in one PDF file), at your earliest convenience, but no later than 30 September 2018 by email to: email@example.com
For further information about the position, please contact Mr Peter Huppertz, Team Leader IT and eLearning, Basel Institute on Governance (firstname.lastname@example.org).
Um sich für diesen Job zu bewerben, senden Sie Ihre Unterlagen per E-Mail an email@example.com